FAQ
Find answers to common questions about memberships, classes, gym access, bookings, and tours — everything you need to know before getting started at Smarter Fitness.
Where is Smarter Fitness located?
The gym is located on Shields Road, Byker, Newcastle upon Tyne. The full address is:
284-290 Shields Rd,
Byker,
Newcastle upon Tyne
NE6 1DX
Is there parking nearby?
There is ample parking within a 1 to 2 minute walk:
-
Outside the gym itself
-
Next to the nearby bike shop
-
East end pool - 3 hours free parking
Can I tour the gym before joining?
There's always someone at the gym who can show you around. Just visit the gym and press the call button at the entrance and one of the team will be right with you. Alternatively, contact us to arrange a time that suits you.
How much does joining the the gym cost?
The best way to see our membership types and latest prices is online here:
Do I need to be experienced to join your classes or use the gym?
Most classes are suitable for all levels, with scalable workouts that challenge without overwhelming. Our expert coaches ensure beginners are supported every step of the way while if you're more experienced you will be well challenged.
How do class bookings work through the app?
Download the app here. This video explains how to book a class.
Is there a sign-up fee?
There is no sign-up fee with any membership type.
Can I manage or cancel my membership online?
Yes - all memberships are managed simply through the app. Cancel at any time and your membership will stop at the end of your current membership period.
What are your opening hours?
Monday - Friday: 6am - 10pm
Saturday: 8am - 4pm
Sunday: 9am - 2pm
